OBJETIVO DEL CLIENTE
As a long time successful warehouse and distribution company Inapak had built out a large set of systems to support the various business operations. Many of these systems were loosely connected by replication or manual migrations. As such data updates would be delayed and at times inaccurate. As well, for each client a new webstore and reporting portal would need to be setup. This would involve several developer days of work.
El objetivo era tener informes 100% actualizados y precisos junto con una configuración simplificada para el cliente.Esto proporcionaría mejor información a los clientes y permitiría a Inpak escalar su negocio de manera más efectiva.
SOLUCIÓN
JIG Technologies did a complete review of all Inapaks systems to identify inefficiencies in setup and determine where data reporting issues appeared. Through this analysis the customer portal and webtore was found to have significant labor challenges for each new customer. Additionally the webstore had a separate database that replicated data to the main inventory database causing delays.
JIG Technologies, a través de su comprensión del entorno, pudo crear un portal de tienda web y informes unificados que leería directamente desde las bases de datos del inventario.
RESULTADOS
Jig Technology successfully created a system that reduced the customer onboarding process from several days of developer hours to a few minutes of less expensive administrative time. This resulted in a more efficient customer startup allowing Inapak to scale their business without large investments.
Además, los informes de clientes sobre inventario, entrega, estadísticas y otra información crítica se obtuvieron directamente de la base de datos de inventario principal, lo que garantiza precisión y una mejor satisfacción del cliente.
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