OBJECTIF CLIENT
As a long time successful warehouse and distribution company Inapak had built out a large set of systems to support the various business operations. Many of these systems were loosely connected by replication or manual migrations. As such data updates would be delayed and at times inaccurate. As well, for each client a new webstore and reporting portal would need to be setup. This would involve several developer days of work.
L'objectif était d'avoir des rapports 100 % à jour et précis ainsi qu'une configuration client simplifiée.Cela fournirait de meilleures informations aux clients et permettrait à Inpak de développer son activité plus efficacement.
SOLUTION
JIG Technologies did a complete review of all Inapaks systems to identify inefficiencies in setup and determine where data reporting issues appeared. Through this analysis the customer portal and webtore was found to have significant labor challenges for each new customer. Additionally the webstore had a separate database that replicated data to the main inventory database causing delays.
JIG Technologies, grâce à sa compréhension de l'environnement, a pu créer un portail unifié de reporting et de boutique en ligne qui lirait directement les bases de données d'inventaire.
RÉSULTATS
Jig Technology successfully created a system that reduced the customer onboarding process from several days of developer hours to a few minutes of less expensive administrative time. This resulted in a more efficient customer startup allowing Inapak to scale their business without large investments.
De plus, les rapports clients sur l'inventaire, la livraison, les statistiques et autres informations critiques ont été extraits directement de la base de données d'inventaire principale, garantissant ainsi l'exactitude et une meilleure satisfaction client.
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